Privacy Policy

1. Who We Are

Hollingsworth Building Assessments provides property inspections, advisory reports, EPCs, damp surveys, and related consultancy services.

For the purposes of UK GDPR, the data controller is:

Jack Archer

Hollingsworth Building Assessments

Support@hollingsworthBA.co.uk 

 2. What Data We Collect

We may collect:

• Full name

• Property address

• Billing address

• Email address

• Telephone number

• Property photographs

• Environmental readings

• Information disclosed during inspection

• Payment confirmation details

We do not collect special category data unless voluntarily disclosed.

3. Lawful Basis for Processing

We process personal data under:

✔ Contractual necessity – to deliver the service you instruct

✔ Legitimate interests – to retain professional records and defend potential claims

✔ Legal obligation – for tax and accounting compliance

4. How We Use Your Data

Your data is used to:

• Provide inspection services

• Prepare reports

• Issue invoices

• Maintain professional records

• Respond to enquiries

We do not sell personal data.

5. Photographs

Photographs taken during inspections:

• Form part of the report record

• Are used solely for professional documentation

• May include internal property images

• Are stored securely

• Are not published without written consent

6. Data Retention

We retain inspection reports, photographs, and related data for:

Minimum 6 years

This is to:

• Defend potential legal claims

• Meet accounting requirements

• Maintain professional records

After this period, data may be securely deleted.

7. Data Storage & Security

Data is stored using:

• Secure cloud storage

• Password-protected devices

• Encrypted email where appropriate

Reasonable measures are taken to prevent unauthorised access.

8. Sharing of Data

We may share data with:

• Approved accreditation bodies (for EPC lodgement)

• Trained associates assisting with inspections

• Software providers used for report production

We do not share data for marketing purposes.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction

• Request deletion (where lawful)

• Object to processing

• Request data portability

Requests should be made in writing.

10. Complaints

If you are unhappy with how your data is handled, you may contact:

Information Commissioner’s Office (ICO)

www.ico.org.uk

11. Changes

This policy may be updated periodically. The latest version will always be available on our website.